Witbe’s unique QoE approach, based on active robots watching TV, using the internet and making phone calls, is recognized by operators throughout the world. Witbe is now augmenting its QoS solutions by offering passive software agents deployed in the end user terminals.
With these two complementary modules, Witbe provides a global response to service monitoring, validation, quality, troubleshooting and customer support needs:
o The robots are deployed in strategic points and provide perceptual indicators of Quality of Experience measured out of the decoder (Witbe Perceptual Video MOS & Perceptual AudioMOS, Visual Zapping time) or from the modem (PESQ, PESQ stability, time taken to display pages and so on.) The robots measure how the service is truly delivered, whether on the TV, on the phone or on the web browser
o Agents, which are deployed on all service subscriber boxes, show technical Quality of Service indicators (network and system) measured inside customer terminals. Witbe Agent technology allows individual subscriber quality of experience data to be extrapolated, following standardization models such as ATIS (IIF WT-014R4), IETF (RFC 3611) and ETSI (TS 101 339-5)
All measured data is gathered into the Witbe central server.
Therefore all operators at Network Operation Centers and at Call Centers not only have a real time view of the service health (measured by robots), but also the exact details on network or STB issues affecting individual subscriber TV, VoD, PVR or Voices services.
In addition, the alliance of TV robots and Witbe STB agents makes for a cutting edge solution which analyses the audience of TV services, correlated with the Quality of Experience delivered. This innovation has been nominated for an IPTV Worldseries Award 2009 in the category “Most Innovative Service”.
With these new products, Witbe is strengthening its market position as provider of unique residential multiplay quality of services monitoring solutions (internet – voice – video – mobile).
To find out more about our new products and services, please visit us at the IPTV Worldforum in London from 25th to 27th March 2009, stand 356.
About Witbe
Multi-play usages such as watching TV, using VoD services, making phone calls and accessing the internet via landline or mobile networks have revolutionized the way operators work and their areas of responsibility. Since 2000, Witbe has been developing an innovative approach to measuring the actual end-to-end quality delivered: Quality of Experience monitoring (QoE). Witbe’s unique technology provides indicators of perceived quality measured by its robots, which reproduce user behaviour. Witbe, with its Perceptual Mean Opinion Score (P-MOS) algorithms qualifying realtime image and sound quality from the Set Top Box (STB), has been regarded since 2004 as the reference for IPTV services monitoring.
Witbe works with the main operators throughout the whole world: Austria, Dubai, France, Germany, Greece, Italy, Korea, Luxembourg, Morocco, Netherlands, Poland, Portugal, Singapore, Slovakia, Spain, Switzerland, Taiwan, UK, Ukraine, USA, among others.www.witbe.net
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Witbe wins iptv awards 2010 for The best quality improvment solution in london
IPTV World Forum London The 5th annual IPTV Awards took place on Tuesday 23rd march 2010 at the Royal Garden Hotel in London and Witbe QoE, global provider of test & monitoring solution for video network performance have received the Award for the Best Quality Improvement Solution .
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Witbe Three Screen Video Robot
Witbe Monitors Video Quality of Experience for 'Three Screen' Operators Mobile, PC, and TV
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Microsoft Mediaroom" IPTV Operators use Witbe to Measure Subscriber Quality of Experience
Witbe solutions are used by Tier 1 operators world-wide including many using Microsoft Mediaroom" in Europe, Asia, and the Middle East. The list includes Deutsche Telekom, SingTel, Portugal Telecom, Vodafone Portugal, T-Com Slovakia and Du.
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Witbe QoE solutions chosen for singtels triple play service performance monitoring project.
In its continuing commitment to ensure quality to its subscribers, Witbe has been selected by SingTel, Asias leading communications group, to deliver a Quality of Experience monitoring solution for its triple play mio services: IPTV, voice over IP, and fixed-line broadband.
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WITBE ANNOUNCES A TURNOVER GROWTH OF OVER 20%
At mid-year of its tenth year (July 2009 - June 2010), Witbe, French publisher of monitoring solutions, is on line with its objectives and announces a yearly growth of over 20 International activities represent over 25% of turnover.
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The BBC monitors its service's quality of experience with Witbe
BBC is using Witbe's quality of experience (QoE) technology to complement its existing quality of service measurements with end-user experience data, based on actual visual clues, for the BBC.co.uk web site.
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Witbe launches his new triple play solution in IPTV WorldForum in London
From Quality of Experience to Quality of Service Witbe has now expanded its triple play solutions to include agents inside the Set Top Box
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Portugal Telecom has chosen Witbe to monitor its IPTV, VoD, HDTV and Satellite services
Witbe was contracted by Portugal Telecom to set up a monitoring solution and carry out quality tests on its television and Vod via SSL services on the Microsoft © Mediaroom ® platform, as well as its satellite TV services.
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In asia, Witbe measures a video quality of 3.1 / 5
Image quality and channel change time and are central to TV service suppliers in today’s competitive market.
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Witbe present at IPTV Worldforum Asia, shows Innovative Technology for HDTV services monitoring
Witbe continues an international deployment of its full HD monitoring solution worldwide.
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All the French operators have chosen Witbe
From Alice to Orange to SFR, all the French operators have chosen Witbe to monitor their triple-play services
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Witbe measures a worldwide channel change time below 1.9 seconds
Channel change time and image quality are central to TV service suppliers in today’s competitive market.
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